Instructions
for Voucher Pick-Up for Roundtrip Train Travel: Passengers are encouraged to
check-in for the Grand Canyon Train at the Williams Depot ticket counter 1.5
hours prior to your departure. Don't miss the Wild West Shootout at 30 minutes
prior to your departure.
Instructions
for Voucher Pick-Up for Overnight Packages: Passengers staying at The Grand
Canyon Railway Hotel and checking in prior to 6:00pm, please pick up all
vouchers at the Williams Depot Ticket Counter. If checking in after 6:00pm,
please pick up all vouchers at the Front Desk of The Grand Canyon Railway Hotel.
Check-in time at the hotel is 3:00pm on day of arrival.
***************************************PET
RESORT**************************************
Grand
Canyon Railway has an all-new Pet Resort to pamper your family friend. With
spacious indoor/outdoor kennels and windows-to-the-sun catteries, your pet(s)
will be cared for in the nicest boarding facility in all of northern Arizona.
Vaccination records must accompany your pet.
*****************************************************************************************
National
Park Information:
National
Park Entrance Fee: Passengers with a National Park Pass are exempt from the
National Park Entrance Fee. If you are exempt and have been charged the National
Park Entrance Fee you may obtain a refund by presenting your pass at the
Williams Depot Ticket Counter upon arrival or by calling and giving us
your pass number.
Cancellation
Policy:
Train, hotel and package cancellations (excludes special events*) must be made 48 hours prior to 12:00 noon of arrival date in order to receive a refund. A $25.00 cancellation fee per train passenger will be deducted. No refunds will be given for cancellations given under 24 hours.
The
groups cancellation policy is defined in your groups contract.
*Special
Events:
There
are no cancellations, refunds or exchanges given for the Polar Express and Day
out with Thomas bookings.
For
the Sunset Limited train, there is a $50.00 per person cancellation fee if
canceled 14 days prior to your arrival. There is a $10.00 fee for changing any
portion of your Sunset Limited reservation within 14 days of
travel. If canceling your Sunset Limited reservation within 48 hours of
arrival, there are no refunds and this trip cannot be rebooked for a later date.
***All
trains will run, rain, snow or shine.***
Arrival
times are approximate. Rates and schedules are valid through 3/17/09 and are
subject to change without notice. Reservations are subject to GCR policies.
Please limit luggage to one standard bag and one carry-on bag and limit luggage
weight to no more than 40 pounds per person. Additional luggage charges may
apply. No smoking or pets permitted aboard the train or in the hotel. Due to the
age of our steam engines, we cannot guarantee their usage. GCR assumes no
responsibility or liability for errors, omissions or changes in association with
activities and services provided by partners. GCR is an authorized
concessionaire of the National Park Service and U.S. Forest Servicest
Directions
and Arizona time:
Take Interstate 40 to Williams Exit 163; follow Grand Canyon Boulevard ½ mile
South to Grand Canyon Railway and Resort. NOTE: Arizona does not recognize
"Daylight Savings Time"; from the First Sunday in April to the Last
Sunday in October the time here is the same as Pacific Daylight Time.
new park information click here
Grand Canyon Information Shipping: 499 Linger Lane, Valle, AZ. |